FAQ

Getting Started

What is CometCDN?

CometCDN is a global content delivery network that accelerates your website by caching content across 200+ edge locations worldwide. We provide faster load times, enhanced security, and improved user experience for websites of all sizes.

How quickly can I get started?

You can be up and running in under 5 minutes! Simply sign up for a free account, add your domain, update your DNS settings, and we’ll start optimizing your content delivery immediately.

What types of websites work with CometCDN?

CometCDN works with all types of websites including:

Mobile applications

E-commerce stores

Blogs and news sites

SaaS applications

Corporate websites

Gaming platforms

Streaming services

Technical Setup

How do I integrate CometCDN with my website?

Integration is simple:

API Integration: Use our RESTful API for advanced configurations

DNS Method: Update your domain’s DNS to point to our servers (recommended)

CNAME Method: Create a subdomain that points to CometCDN

Will CometCDN work with my CMS?

Yes! CometCDN is compatible with all major content management systems including WordPress, Drupal, Joomla, Shopify, Magento, and custom-built websites.

Do I need to change my website’s code?

No code changes are required for basic setup. For advanced features like real-time cache purging or custom headers, you can use our API, but it’s completely optional.

How long does DNS propagation take?

DNS changes typically propagate within 24-48 hours globally, though most users see improvements within 2-6 hours. During this time, your website remains fully functional.

What if something goes wrong during setup?

Our “Always Online” technology ensures your website stays accessible even during configuration changes. If you experience any issues, our support team is available to help immediately.

Performance & Features

How much faster will my website be?

Most websites see 40-70% improvement in load times. Sites with global audiences often see even greater improvements, with some experiencing up to 80% faster loading speeds.

What types of content do you cache?

We cache all static content by default:

API responses (with custom rules)

Images (JPG, PNG, GIF, WebP, SVG)

CSS and JavaScript files

Fonts and media files

HTML pages (configurable)

Video content

Security & SSL

Is SSL/TLS included?

Yes! All plans include free SSL certificates with automatic renewal. We support:

Extended Validation (EV) certificates

Let’s Encrypt certificates (free)

Custom SSL certificates

Wildcard certificates

How does DDoS protection work?

Our network automatically detects and mitigates DDoS attacks at the edge, before they reach your origin server. This includes protection against Layer 3, 4, and 7 attacks.